Legal & Privacy Policy
Our Commitment To You
Independent Mortgage Network take our data protection obligations very seriously and consider your privacy of the highest importance, due to being directly regulated by the Financial Services Authority (FSA) it is also a requirement to ensure we treat our customers data as confidential.
Data We Collect
You can access our website home page and browse our site without disclosing your personal data. We only collect personal data that you may volunteer while using our services, for example, by using the form on the 'Get Advice' page. We do not automatically log personal data by means such as programming, nor do we do use cookies to store personal data.
How We Use Your Data
The purpose of this site is to facilitate introductions between potential clients and our network of qualified advisers which is why we limit the information we collect to basic details. All the firms and their advisers are Appointed Representatives of HL Partnership Limited and we only disclose your personal data to these firms in relation to mortgage arranging or other related services. We do not use personal details for any other reason.
Other Data Sources
Neither Independent Mortgage Network nor HL Partnership Limited gain further information from other sources such as public records or private organisations for the purpose of making these introductions.
Data Security Measures
We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:
- unauthorised access
- improper use or disclosure
- unauthorised modification
- unlawful destruction or accidental loss
Data Protection Act 1984/1998
All firms in the network have their own Data Protection Certificate and all advisers and data processors who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of personal data. We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.
Your Right To Access Your Data
You have a right to access any personal data that we hold about you and you may find out if we do hold any information by contacting us using the details on the About Us page.
Data We Provide To You
Upon request, we will provide you with a readable copy of the personal data which we keep about you, within a month although we may require proof of your identity before this can be released.
Alteration Of Any Data
We will provide the information without any charge and we allow you to challenge the data that we hold about you so that, where appropriate, you may have the data erased, rectified, amended or completed.
Access Restrictions
We reserve the right to refuse to provide our visitors with a copy of their personal data, but will give reasons for our refusal. We do, however, allow you to challenge our decision to refuse to provide you with a copy of your personal data.
Further Information
Our privacy policy is compliant with the UK Data Protection Act and you can find out more by writing to the Data Protection Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, England, SK9 5AF, or by visiting www.informationcommissioner.gov.uk.
If you have an enquiry or concern about our privacy policy, please feel free to contact us.

What People Say
Mrs Howell, West Sussex
“Recently I was in need of mortgage advice, this was a real concern until I met an adviser who 'calmed my fears'. My options were explained carefully in a language I understood. I needed to know I was going to be financially secure and after our first meeting I felt I were in safe hands!.”